Refund policy
Return & Refund Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging, and with proof of purchase.
To start a return, please contact us atΒ paweaseofficial80@gmail.com. Please contact us before returning any item. Return instructions and the appropriate return address will be provided after your return request is approved. If your return is accepted, weβll provide instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted. You can always contact us for any return questions atΒ paweaseofficial80@gmail.com.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Exceptions / Non-Returnable Items Certain types of items cannot be returned, including perishable goods, custom products, personalized items, hazardous materials, flammable liquids, gases, sale items, and gift cards.
If you have questions or concerns about your specific item, please contact us before making a purchase.Β Exchanges The fastest way to get the item you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item. European Union 14-Day Cooling-Off Period If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
The item must be in the same condition that you received it, unused, in its original packaging, and accompanied by proof of purchase.Β Refunds We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, your refund will be automatically processed to your original payment method within 5β10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at paweaseofficial80@gmail.com